FAQ's
How do I care for my resin cast horns?
You can wash them with warm soapy water and dry with a towel, for Horns attached to Hair Clips make sure to thoroughly dry them.
How are the horns made?
All Horns are 3D modeled and designed by me. I make my own silicone molds from the 3D models and cast them with high quality two part urethane resin. For horns on barrets i use an industrial strength glue to attach them.
What will delay my order?
The most common delay is giving me an incorrect address or one that USPS can not verify for me, the other is too long of an address, this is most common for orders from Puerto Rico. If either of these are an issue I will reach out and can not ship the item until I get a response. If i don't receive any reply within a week i will cancel the order.
What if my item has not shown up in weeks after i get a shipping notice?
Contact me and we will figure it out, it might be you gave me a wrong address or the post office has lost it (not me), either way I will do what I can to make it right.
What if i have an issue with the item i received?
Contact me before you do anything, I will work with you to resolve the issue, I get so few complaints normally that I am happy to make them right.
What if i received something different than what i ordered or am missing something?
From time to time mistakes do happen, if you get the wrong order please take a picture of what you received and send it to me in a message and let me know what you did order and your name and shipping address, I will do what I can to make it right. I need the picture in case someone else was sent your item in order to make their order right as well.
Can i get a tracking number?
Once i print the shipping label you will be emailed the tracking number for your order.
Can i return or exchange my order?
Please read our return policy here